Privacy Policy
Welcome to DhanAi Software (“DhanAi Software”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you provide while using our website, online tools, products and services.
This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or use https://dhanaisoftware.com/ and its related services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following categories of information.
A. Information You Provide
You may voluntarily provide information such as:
- Name
- Email address
- Phone number
- Company or organization name
- Information submitted through contact or enquiry forms
- Information provided when requesting customized software or services
- Any other information you choose to provide to us
We only request information that is reasonably necessary for the relevant purpose.
B. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website or source
- General usage and interaction information
- Technical information necessary for website security and functionality
This information may be used for website operation, security, analytics and service improvement.
2. Information Submitted Through Our Online Tools
DhanAi Software provides various online tools for working with images, PDF files, audio, video and other digital content.
When you upload or submit a file to one of our tools, the file may be technically processed by our systems to provide the requested service.
We do not intend to use your uploaded files for purposes unrelated to providing the requested tool or service.
Where files are temporarily processed or stored for technical purposes, they may be automatically deleted after the relevant processing period, subject to our technical systems, security requirements and applicable law.
Users should avoid uploading highly sensitive, confidential or personal information unless the relevant service specifically requires it.
3. How We Use Your Information
We may use collected information for purposes including:
- Providing and operating our website and services
- Processing requests submitted through our website
- Providing online tools and customized software services
- Responding to enquiries and customer support requests
- Improving our website, tools and user experience
- Maintaining website security and preventing abuse
- Detecting and resolving technical problems
- Understanding website usage and performance
- Communicating important service-related information
- Complying with applicable legal and regulatory requirements
We will not use personal information for unrelated purposes without an appropriate lawful basis or permission where required by applicable law.
4. Cookies and Similar Technologies
DhanAi Software may use cookies and similar technologies to improve website functionality, understand website usage and enhance the user experience.
Cookies may be used for purposes such as:
- Remembering user preferences
- Maintaining essential website functionality
- Understanding website traffic and performance
- Improving our services
- Supporting security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
5. Analytics and Third-Party Services
DhanAi Software may use cookies and similar technologies to improve website functionality, understand website usage and enhance the user experience.
Cookies may be used for purposes such as:
- Remembering user preferences
- Maintaining essential website functionality
- Understanding website traffic and performance
- Improving our services
- Supporting security and fraud prevention
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
6. How We Share Information
We do not sell your personal information as a standalone product.
We may disclose information to trusted third parties where reasonably necessary for:
- Providing our services
- Hosting and maintaining our website
- Processing payments
- Providing customer support
- Website analytics
- Security and fraud prevention
- Legal compliance
- Protecting our rights, property or users
Third parties receiving information from us are expected to process it only for legitimate purposes and in accordance with applicable contractual, legal and security requirements.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Fulfil the purposes described in this Privacy Policy
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud or misuse
- Comply with legal, regulatory or contractual obligations
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to:
- Request information about the personal data we process
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise a privacy-related complaint or grievance
- Exercise other rights available under applicable data protection laws
Requests may be submitted using the contact information provided below.
We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
11. International Data Transfers
Some of our technology, hosting or service providers may process information in locations outside your state or country.
Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.
12. Third-Party Links
Our website may contain links to third-party websites, applications or services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. Data Breach and Security Incidents
If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain and address the incident and provide notifications where required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to remain informed about how we protect your information.
15. Grievance and Privacy Contact
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
DhanAi Software
Website: https://dhanaisoftware.com/
WhatsApp No: +91 9394305732
15. Grievance and Privacy Contact
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
DhanAi Software
Website: https://dhanaisoftware.com/
WhatsApp No: +91 9394305732
We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.
16. Consent
By using our website and services, you acknowledge that you have read this Privacy Policy.
Where consent is legally required for a particular processing activity, we will seek such consent through an appropriate mechanism.
You may withdraw consent where applicable, although withdrawal may not affect the lawfulness of processing carried out before withdrawal.
17. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to the mandatory rights and protections available to users under applicable data protection and privacy laws.
Cookie Policy
This Cookie Policy explains how DhanAi Software (“DhanAi Software”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit or use https://dhanaisoftware.com/.
By continuing to use our website, you acknowledge that cookies may be used as described in this Cookie Policy. Where required by applicable law, we will request your consent before placing non-essential cookies on your device.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet or other device when you visit a website.
Cookies help websites remember information about your visit, improve functionality, understand how users interact with the website and provide a better browsing experience.
Cookies may be:
- Session Cookies – These are temporary cookies that are deleted when you close your browser.
- Persistent Cookies – These remain on your device for a specified period or until you delete them.
- First-Party Cookies – Cookies placed directly by DhanAi Software.
- Third-Party Cookies – Cookies placed by third-party services that operate on or through our website.
2. Why We Use Cookies
DhanAi Software may use cookies and similar technologies for several purposes, including:
Essential Cookies
These cookies are necessary for certain website functions to operate properly.
They may help with:
- Website functionality
- Security
- Session management
- Form submissions
- User preferences
- Preventing fraudulent or abusive activity
These cookies may be used without consent where they are strictly necessary for providing a service requested by the user or where otherwise permitted by applicable law.
Analytics Cookies
Analytics cookies help us understand how visitors use our website.
They may collect information such as:
- Pages visited
- Time spent on pages
- Browser and device information
- General geographic information
- Traffic sources
- Website interactions
This information helps us improve website performance, usability and our digital services.
Functional Cookies
Functional cookies may allow the website to remember choices and preferences made by users.
For example, they may help remember:
- Language preferences
- User interface preferences
- Previously selected settings
- Other website preferences
Advertising and Marketing Cookies
Where applicable, we may use advertising or marketing technologies to understand the effectiveness of our marketing activities and display relevant advertisements.
These technologies may be provided by third-party advertising platforms.
Where required by applicable law, we will obtain user consent before using non-essential advertising or marketing cookies.
3. Third-Party Cookies
Some cookies may be placed by third-party service providers that help us operate, analyse or improve our website.
Depending on the services enabled on our website, these may include:
- Analytics providers
- Advertising platforms
- Security services
- Embedded content providers
- Performance and monitoring services
- Other technology or service providers
Third-party providers may collect information in accordance with their own privacy policies.
We recommend reviewing the privacy policies of relevant third-party services for more information about their data practices.
4. Cookies Used by Our Online Tools
DhanAi Software provides various online tools and digital services, including tools for processing images, PDFs and other digital content.
Some cookies or similar technologies may be required to:
- Maintain tool functionality
- Manage user sessions
- Improve performance
- Prevent misuse
- Remember temporary preferences
- Monitor technical errors
Cookies themselves generally do not contain the actual files that users upload to our tools.
The handling of uploaded files is governed by our Privacy Policy and the specific technical operation of the relevant service.
5. How Long Cookies Are Stored
The length of time a cookie remains on your device depends on its purpose.
Some cookies are deleted automatically when you close your browser, while others may remain for a defined period.
Cookie duration may vary depending on the service provider and the purpose of the cookie.
6. Managing and Disabling Cookies
You can control or manage cookies through your browser settings.
Most browsers allow you to:
- View stored cookies
- Delete existing cookies
- Block certain cookies
- Block all cookies
- Receive notifications before cookies are stored
Please note that disabling essential cookies may affect the functionality, security or performance of certain parts of our website.
You may also be provided with a cookie consent or preference management tool on our website where applicable.
7. Cookie Consent
Where required by applicable law, we may display a cookie consent banner or preference centre when you first visit our website.
You may be able to:
- Accept all cookies
- Reject non-essential cookies
- Select specific cookie categories
- Change your preferences later
Your cookie preferences may be stored so that we can remember your choices.
8. Do Cookies Collect Personal Information?
Some cookies may collect information that can be associated with an individual or device.
Depending on how they are configured, cookie-related information may include identifiers, IP addresses, device information, browsing activity or other technical information.
We handle such information in accordance with our Privacy Policy and applicable privacy and data protection laws.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Our website
- Cookies and technologies we use
- Third-party services
- Legal or regulatory requirements
- Our privacy practices
Any updates will be published on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about our use of cookies or similar technologies, please contact us.
DhanAi Software
Website: https://dhanaisoftware.com/
WhatsApp No: +91 9394305732
